Episode 31: How To Manage Expectations

May 13, 2020

 

Why you have to check out today’s podcast:

  • Learn what constitutes a realistic expectation both short-term and long-term
  • See the importance of communication and how to be sensitive to clients’ expectations of your business
  • Learn to understand consumers’ behavior and incorporate them into your renewed business expectations

 

Summary

 

If we are going to pull through this crisis, we must work together to adjust our expectations. Be honest and transparent with your clients. Communicate your position and share some of the changes you have had to make as a result of this pandemic. We're all in this together, so communicating effectively will help bridge some of the gaps and insecurities running rampant right now.

When you're setting expectations for yourself, know that you cannot please everyone. One person can surely make an impact, but one person cannot do it ALL. We are in a new normal now, which makes it necessary to adjust our expectations since...

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